REFUND POLICY

At Appliance Part Store, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we’re here to help.

Refund Eligibility:
 

• You may request a refund within 14 days of receiving your order.

Refunds apply to:
 

• Damaged or defective products
• Incorrect orders (wrong item shipped)

Non-Refundable Items:
 

• Opened or used herbal tea products
• Customized or personalized orders

Refund Process:
 

1. Email us at parts@appliancepartstore.ca with your order number and a brief explanation.
2. Include a photo of the product if it arrived damaged or incorrect.
3. We will review your request and respond within 3 business days.
4. If approved, your refund will be processed to your original payment method within 5–10 business days.